Monthly Archives: October 2017

Dear #BenNL ben.nl

Dear #BenNL
 
I’m trying to see how much data I use every month when I look at my invoice but I have to calculate that myself. Why isn’t there a summary in the end of each category, like everyone else does? And why can’t I go back and see the previous months when I look at the dashboard? I’m happy that you provide the dashboard but these things should be easy to implement.
 
I hope that your not trying “Not to show this information” and that you’ll fix this as soon as possible. Right?
The reason why I’m looking at how much I’m spending on my data is because you charged me 10 € to get a new sim-card. So I’m looking how I can change my package to save that money elsewhere.
 
I know that I can add the numbers up myself, I did, but accessing this information should be easier.
 
But in the end I guess that I should thank you, because without this happening I would not have realized that I don’t need the package I have.
 
Success and looking forward to you fixing this
Advertisements